SolBox FAQ

Frequently Asked Questions

Q - When does my box ship?
A - Your box typically ships within 10-15 working days of your quarterly release date. Boxes ship seasonally in April, July, October, and January. Lookout for the email notification for your shipment!

Q - Can I cancel if I'm not happy?
A - Of course! You can cancel your subscription at anytime after your first month.

Q - What if this is a gift?
A - You can either input the recipients info into the "customer info" using your credit card, or create subscription under your contact and email customer service to make a manual change.

Q - Can I use discounts?
A - Standard coupon codes, promo codes, and/or gift cards do not apply to Sol Box subscriptions.

*Please note items subject to change.